Customer Services Specialist with Dutch (m/f/d)

Job ID
Name des Recruiters
Monika Pitek
Legal Entitiy
Vollzeit, unbefristet


Transporeon is one of the global market leaders for e-logistics-solutions. With our cloud-based software platforms we are connecting leading Industry- and Trading-Companies with their carriers.

In addition to the exciting tasks we offer a permanent employment contract, 30 days of holiday, training opportunities, bike program, self-development possibilities and more.

Apply now and become a part of our growing team!


As Customer Services Specialist you will guide our customers on their journey with us:

  • You will enable and manage the onboarding process of portfolio of carriers through organizational and administrative support via phone and email in Dutch, English, and German
  • You will help with their registration to our platform and ensure the signage of mutual contract
  • You will plan and provide user trainings in various languages
  • You will connect our customers to the system and check if all the technical requirements are fulfilled
  • You will be at their side as a strong active support along the first days of the usage and advise on how to grow their network and increase their return on investment
  • You will transfer the successfully onboarded customers to the care of our Customer Care department

Which characteristics represent our team?

  • We listen actively to customers and amaze them with best-in-class support
  • We build lasting relations with customers to drive performance and satisfaction
  • We contribute fairly to team efforts and achieve our goals together


  • You enjoy talking to people and carrying on meaningful conversations
  • You speak confidently on the phone and are aware of your role in influencing customer experience
  • You use phone, chat and email in a professional way and choose always the best channel/medium for the give purpose
  • You converse in Dutch and English fluently and at a professional standard. German business proficiency is an advantage.
  • You are a quick learner and keep the pace in a fast-moving technological environment
  • You are precise in identifying problems, but also patient in explaining solutions
  • You take pride in work being done right and timely


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